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We are a specialist wholesale business dedicated to supplying products to the Motorcycle Industry. In addition to our extremely successful in-house clothing brand ARMR Moto, our current brand partners include MT Helmets, Carbon Energized Base Layers, Lampa Accessories and Renntec Metalwork.


Here at Tri-Motive we are always on the look out for dynamic and forward thinking people that are only limited by their own imagination.


If you think you could bring these qualities to our business then we are really keen to talk to you. Your covering letter will set you apart from the crowd, make it count.



Customer Service Advisor

Tri-Motive, a motorcycle clothing and accessories distribution company are recruiting for a Customer Service Advisor to work at their busy head office in Swansea, S Wales.

With a large portfolio of products and our own Motorcycle clothing brand ARMR Moto, Tri-Motive is one of the leading distribution company’s within the industry. Established 7 years ago, the company has grown steadily year on year and this year was incorporated under the Oxford Products group of companies.

The role will involve supporting our customer base across the UK and Ireland and the successful candidate would be expected to handle all incoming sales calls and deal with them effectively.

You must have excellent communication and telephone skills and be able to demonstrate high levels of customer service at all times. You will also be able to work alone as well as part of a team in a busy sales environment.

An interest in Motorcycles would help but is not essential.

DUTIES

• Providing an excellent level of customer service to existing customers.
• Answering inbound calls from customers & suppliers
• Providing product & service information
• Processing B2B orders, telephone orders & email orders.
• Taking full ownership of customer queries & seeing them through to resolution
• Liaising with staff to gather information

REQUIREMENTS

• Experience of working in a Customer Services environment
• Demonstrate confidence and empathy dealing with customers
• Excellent communications skills
• A professional attitude
• Confident working within a team
• Have a willingness to learn
• Microsoft Office Word & Excel skills

POSITION

• Full Time / Part Time Basis
• General Working Hours – 9am-5pm
• Salary To Be Discussed On Experience

Job Types: Full-time, Part-time
Salary: £12,000.00 to £16,000.00 /year